Terms and conditions
By donating to BOS-UK, you are agreeing to our terms and conditions including our refund policy. Please review the following prior to making your donation.
BOS-UK is incorporated in England and Wales as a ‘not for profit’ company, limited by guarantee (Company No. 7800920). We are a registered charity in England and Wales (Charity No. 1144267). The processing of your personal data is carried out by BOS-UK, which is registered with the Office of the Information Commissioner.
Collection of information
In order to use BOS-UK, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to donations including email. Any information collected by BOS-UK is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.
Use of collection information
Any details collected from BOS-UK customers is required in order to provide you with our high level of customer service. Correspondence is recorded in order to provide service references.
Storage of collected information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, you can email us at firstname.lastname@example.org or call us on: 08456 521 528
Access to collected information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at email@example.com
BOS-UK uses the PayPal Payment Gateway for its online credit card transactions. PayPal processes online credit card transactions for thousands of merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the PayPal gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by BOS-UK or any outside party
- All transaction data is encrypted for storage within PayPal bank grade data centre, further protecting your credit card data.
- PayPal at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by BOS-UK.
All transactions are processed in Pounds sterling.
If you make a donation, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes only. If we have trouble processing a donation, we will use this information to contact you.
After donating online, you will receive an email confirmation containing your donation details, normally within a few minutes of donating.
Refunds and cancellations
In exceptional circumstances, BOS-UK may refund a donation at the discretion of the charity. To enquire about a refund, please contact us at firstname.lastname@example.org or call us on 08456 521 528
BOS-UK uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time you wish not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at email@example.com. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
BOS-UK may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. BOS-UK does not share any information with third parties for any unknown or unrelated uses.
BOS-UK reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
BOS-UK website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of BOS-UK: www.BOS-UK.org
Borneo Orangutan Survival UK
483 Green Lanes
TELEPHONE: 08456 521 528
Looking for something else?
A real adventure awaits
A unique opportunity to help protect and preserve a vulnerable species, while enjoying the benefits of yoga and meditation where proceeds from the trip costs go directly to The Borneo Orangutan Survival Foundation.
- A private tour of our Orangutan Sanctuary
- 3 delicious, organic meals a day
- Daily yoga & wellness classes and workshops
And much more!
Would you like to support one of our orangutans currently in our care? If so then you can symbolically adopt through our very popular adoption program. Benefits include:
- Receive an adoption pack
- Get regular updates on their progress
- Plus much more.....
Adopt an orangutan
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